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Contact AETHEX Concierge

Need vehicle fitment verification, assistance with your bank transfer slip, or real-time courier tracking updates? Our Colombo technical desk is active daily to assist you.

RESPONSE WINDOW: 1–2 HOURS • OPERATING HOURS: 9:00 AM – 8:00 PM (DAILY LK TIME)
TELEMETRY DESK // DIRECT CHANNELS

Direct Concierge

For fastest resolution regarding existing orders, fitment verification, or dispatch status in Sri Lanka.

WHATSAPP (RECOMMENDED):Instant messaging, slip verification & courier updates
EMAIL SUPPORT:support@aethexstore.comResponse window: 1–2 hours during support hours
OPERATING HOURS:
9:00 AM – 8:00 PM (Daily)
Sri Lanka Standard Time (UTC+5:30)
FULFILLMENT HUB:
Colombo, Sri Lanka
Islandwide Courier Dispatch across all 25 Districts
INQUIRY DISPATCH // DIRECT TO SUPPORT

Customer Dispatch Desk

Submit your vehicle details, order reference, or technical question. Our Colombo support engineers will respond immediately.

Contact Concierge & Customer Support | AETHEX STORE | AETHEX STORE